ISO 9001 is the world's most used standard for Quality Management Systems (QMS). Used in over 178 countries, ISO 9001 gives organizations a set of management guidelines that help ensure consistently high-quality products and results. ISO 9001 does not outline exactly how a business should be managed. Instead, it offers a flexible system that companies can implement to improve quality control.

ISO certification offers several benefits, including enhanced credibility, improved customer satisfaction, increased competitiveness, streamlined processes, and a framework for continuous improvement. It helps your organization establish trust among stakeholders and demonstrates your commitment to quality and excellence.

ISO certification costs vary depending on the size of the organization and the level of operation of the business in terms of processes and procedures. If you choose to implement several standards at the same time, special fares are offered. We offer a simple and economical service with flexible terms and conditions

Yes! ISO certification is suited to any business regardless of type, size or nature.

‘Policies’ are broad principles. A policy can often easily be stated on one side of a sheet of paper. A policy doesn’t contain granular details and it should be in writing.

As described in supporting ISO documentation, a procedure is a ‘specified way to carry out an activity or a process’ and a process is a ‘set of interrelated or interacting activities which transforms inputs into outputs’.

It could be said that a process is what happens, and procedures describe how it happens.

A work instruction is more detailed still and dictates exactly how a certain task should be performed.

You will also come across the phrase ‘process approach’. It’s regarded as one of the pillars of management systems. It’s a way of managing your activities as a system of processes, rather than as people, products and departments. It means you take a holistic view, rather than taking these factors in isolation. Undertaking a ‘process approach’ involves establishing effective and efficient processes that are consistently followed and improved upon. It’s the basis for most management standards.

There is no one size fits all for processes and procedures. These should be bespoke to each individual organisation based on context, scope and size.

Conformity assessment involves a set of processes that show your product, service or system meets the requirements of a standard. It's important to note that ISO doesn’t provide certification or conformity assessment.