CMA Employee Engagement Survey

Introduction

Capital Markets Authority (CMA) has contracted Millenium Management Consultants Limited (MMCL/MMCAFRICA) to carry out Employee Engagement Survey. The purpose of this survey is to establish the current level of employee engagement and identify areas for improvement. We are therefore kindly requesting you to fill in this questionnaire and send it to MMCAFRICA by clicking on the submit button at the end of the questionnaire. Your response will be treated with utmost confidentiality and will be collated with other responses received).

SECTION A: Employee Engagement

Please indicate the extent to which you agree with the following statements about CMA, on a five-point scale (1-5- where 1 denotes strong disagreement and 5 denotes strong agreement)
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) I understand CMA’s vision and mission.
b) I understand CMA’s mandate and how it impacts my work.
c) CMA’s core values are clearly communicated and upheld.
d) I align my daily work with CMA’s strategic goals.
e) CMA adheres to the commitments in the Citizens Service Delivery Charter
f) I am proud to be part of an organization with a clear mission
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) Leadership communicates openly and transparently.
b) Leaders are accessible and approachable
c) Leadership decisions reflect commitment to staff welfare.
d) Senior management provides clear direction and vision.
e) Leaders actively promote organizational values.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) My supervisor treats me with respect.
b) I receive support from my supervisor when needed.
c) I have positive working relationships with my peers.
d) Teamwork is encouraged and valued in my department.
e) Conflicts are resolved fairly and constructively.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) HR policies are consistently applied across the organization.
b) I am aware of HR procedures relevant to my role.
c) HR is responsive and helpful.
d) Employee concerns are handled fairly by HR.
e) HR policies reflect best practices and are regularly reviewed.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) Learning and development needs are properly identified at individual and departmental level
b) Learning and development needs identified are addressed.
c) I have adequate access to learning and development opportunities relevant to my role.
d) The Authority actively supports my continuous professional growth.
e) The external training programs sponsored by CMA have been effective in enhancing my skills and job performance.
f) I am satisfied with the nomination process of participants to attend training
g) The Authority provides sufficient budgetary support for learning and development initiatives
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) My performance objectives are clearly defined and agreed with my supervisor.
b) I receive regular coaching and support from my supervisor to enhance my performance.
c) I am satisfied with the fairness and transparency of the performance appraisal process.
d) I understand how my performance is evaluated
e) Performance expectations are realistic and achievable.
f) My supervisor provides support to help me meet my performance goals
g) My performance objectives are aligned with the overall objectives of the Authority.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) The recruitment process is fair and transparent.
b) Vacancies are communicated clearly and in good time.
c) Selection is based on merit and qualifications.
d) I have confidence in the fairness of hiring decisions.
e) The recruitment process ensures the best talent is hired.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) The onboarding process helped me integrate quickly.
b) I received adequate support during my onboarding.
c) I was introduced to CMA’s culture and values during onboarding.
d) My responsibilities were clearly explained when I joined.
e) I was provided with necessary tools and resources during onboarding.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) I am aware of the benefits included in my medical cover
b) My medical cover includes outpatient, inpatient, and emergency care.
c) I can easily access hospitals or clinics covered by my insurance
d) I am satisfied with the quality of healthcare services provided under my medical cover
e) I am satisfied with the financial protection offered by my medical cover
f) I can accesses counseling and rehabilitation services under my medical cover
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) My salary is fair for my role and responsibilities.
b) I am satisfied with car loan scheme provided
c) I am satisfied with mortgage scheme provided
d) Compensation is aligned with industry standards.
e) There is clarity on the benefits I am entitled to.
f) Remuneration policies are applied fairly.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) Communication within CMA is timely and effective.
b) Information is shared openly across all levels.
c) Communication channels are accessible and useful.
d) Feedback from staff is welcomed and acted upon.
e) Leadership communicates regularly with staff.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) CMA promotes a diverse and inclusive workplace.
b) All employees are treated fairly regardless of background.
c) Policies support gender equality and inclusiveness.
d) Cultural and individual differences are respected.
e) DEI practices are embedded in everyday operations.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) CMA provides wellness initiatives for staff.
b) I have access to mental and physical wellness resources.
c) Wellness programs meet employee needs.
d) My overall wellbeing is valued by CMA.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) There are opportunities for career advancement.
b) I receive guidance on career progression.
c) I have a clear understanding of my career path.
d) CMA supports talent development and growth.
e) I am optimistic about my career prospects at CMA.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) I feel engaged and enthusiastic about my work.
b) I would recommend CMA as a great place to work.
c) I feel a sense of belonging at CMA.
d) I am motivated to do my best every day.
e) I am proud to work for CMA.
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) Office space is adequate at CMA
b) Furniture in my work station is comfortable
c) Offices at CMA have adequate furniture and equipment to enable employees to perform their duties effectively
d) My office is well ventilated and well lit
e) I have not experienced any work-related illnesses during my work at CMA
f) CMA follows accredited sanitation & hygiene standards
g) Facilities in the washrooms are functional
h) Washroom utilities like soap, hand napkins, drier etc., are available and/or works in CMA washrooms’
i) CMA maintains adequate supply of potable water in their offices
j) I am aware of the risks and hazards in my work environment.
k) I am aware of my role and responsibility for protecting my personal health and safety in the workplace.
l) I know what to do in the event of a fire emergency
m) My department seems committed to ensuring my health and well-being
n) Emergency exits are well marked
o) CMA provides adequate safety awareness training
p) Security gadgets (e.g. alarm, CCTV cameras etc.) are operational
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) I am satisfied with the number of hours I work
b) My workload is reasonable
c) My work does not interfere with my time for family and friends.
d) I have support at work to balance my work and personal life
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) It is easy for people with special needs to access points of service
b) People with special needs get quick assistance at CMA when in need
c) Washrooms can be used by people with special needs easily
d) I have been adequately sensitized by CMA on handling people with special needs
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) I am provided with the necessary working materials/tools for my work
b) CMA has consideration for current technology to improve operating efficiency
c) I have no difficulty in using office equipment
StronglyDisagree(1)Disagree(2)Neutral(3)Agree(4)Strongly Agree(5)
a) CMA makes transport for official duties available on request
b) The channel for requesting transport at CMA is clear
c) Transport is made available with ease for any employee’ social/welfare requests made on time
7654321
Technical skills
Behavioral skills
109876543210

SECTION B: Demographic Information

Thank you for taking time to fill in this questionnaire. 👍

This website uses cookies and asks your personal data to enhance your browsing experience. We are committed to protecting your privacy and ensuring your data is handled in compliance with the General Data Protection Regulation (GDPR).