EPRA Employee Engagement Survey

Introduction

Energy and Petroleum Regulatory Authority (EPRA) has contracted Millenium Management Consultants Limited (MMCAFRICA) to carry out Employee Engagement Survey. The purpose of this survey is to establish the current level of employee engagement and identify areas for improvement. We are therefore kindly requesting you to fill in this questionnaire and return it to MMCAFRICA Officer, who will also be available for any assistance. Do not indicate your name. (NB – Your response will be treated with utmost confidentiality)

- Step 1 of 6

Please indicate your work station (branch) *

Please indicate your department *

Your Age *

(1). 18 -24 years
(2). 25 -34 years
(3). 35 -44 years
(4). 45 -54 years
(5). 55 years and over

Gender *

(1). Female
(2). Male

Marital Status *

(1). Single
(2). Married
(3). Other

If other specify

Education Level – Please indicate the highest level of education you have attained? *

(1). Primary
(2). Secondary Education
(3). Diploma
(4). Higher Diploma
(5). Bachelor Degree
(6). Postgraduate Degree

Please indicate the extent to which you agree with the following statements about EPRA, on a five point scale (1-5- where 1 denotes strong disagreement and 5 denotes strong agreement)

Management and Leadership *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
EPRA management recognizes and makes use of its employee’s abilities and skills	EPRA management recognizes and makes use of its employee’s abilities and skills (1). Strongly Disagree	EPRA management recognizes and makes use of its employee’s abilities and skills (2). Disagree	EPRA management recognizes and makes use of its employee’s abilities and skills (3). Neutral	EPRA management recognizes and makes use of its employee’s abilities and skills (4). Agree	EPRA management recognizes and makes use of its employee’s abilities and skills (5). Strongly Agree
EPRA management is sensitive to employees concerns	EPRA management is sensitive to employees concerns (1). Strongly Disagree	EPRA management is sensitive to employees concerns (2). Disagree	EPRA management is sensitive to employees concerns (3). Neutral	EPRA management is sensitive to employees concerns (4). Agree	EPRA management is sensitive to employees concerns (5). Strongly Agree
Planning of EPRA activities is scheduled and organized	Planning of EPRA activities is scheduled and organized (1). Strongly Disagree	Planning of EPRA activities is scheduled and organized (2). Disagree	Planning of EPRA activities is scheduled and organized (3). Neutral	Planning of EPRA activities is scheduled and organized (4). Agree	Planning of EPRA activities is scheduled and organized (5). Strongly Agree
Top management communicates to us frequently	Top management communicates to us frequently (1). Strongly Disagree	Top management communicates to us frequently (2). Disagree	Top management communicates to us frequently (3). Neutral	Top management communicates to us frequently (4). Agree	Top management communicates to us frequently (5). Strongly Agree
My supervisor leads by example	My supervisor leads by example (1). Strongly Disagree	My supervisor leads by example (2). Disagree	My supervisor leads by example (3). Neutral	My supervisor leads by example (4). Agree	My supervisor leads by example (5). Strongly Agree

Organizational Commitment *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
I am satisfied in my work as EPRA employee	I am satisfied in my work as EPRA employee (1). Strongly Disagree	I am satisfied in my work as EPRA employee (2). Disagree	I am satisfied in my work as EPRA employee (3). Neutral	I am satisfied in my work as EPRA employee (4). Agree	I am satisfied in my work as EPRA employee (5). Strongly Agree
I would prefer to stay with EPRA, even if offered a similar job elsewhere	I would prefer to stay with EPRA, even if offered a similar job elsewhere (1). Strongly Disagree	I would prefer to stay with EPRA, even if offered a similar job elsewhere (2). Disagree	I would prefer to stay with EPRA, even if offered a similar job elsewhere (3). Neutral	I would prefer to stay with EPRA, even if offered a similar job elsewhere (4). Agree	I would prefer to stay with EPRA, even if offered a similar job elsewhere (5). Strongly Agree
I am proud to tell people that I work for EPRA	I am proud to tell people that I work for EPRA (1). Strongly Disagree	I am proud to tell people that I work for EPRA (2). Disagree	I am proud to tell people that I work for EPRA (3). Neutral	I am proud to tell people that I work for EPRA (4). Agree	I am proud to tell people that I work for EPRA (5). Strongly Agree
I would recommend EPRA as a great place to work.	I would recommend EPRA as a great place to work. (1). Strongly Disagree	I would recommend EPRA as a great place to work. (2). Disagree	I would recommend EPRA as a great place to work. (3). Neutral	I would recommend EPRA as a great place to work. (4). Agree	I would recommend EPRA as a great place to work. (5). Strongly Agree

Job Satisfaction *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
My job is a good fit with my skills and interests.	My job is a good fit with my skills and interests. (1). Strongly Disagree	My job is a good fit with my skills and interests. (2). Disagree	My job is a good fit with my skills and interests. (3). Neutral	My job is a good fit with my skills and interests. (4). Agree	My job is a good fit with my skills and interests. (5). Strongly Agree
Innovation is valued at my work.	Innovation is valued at my work. (1). Strongly Disagree	Innovation is valued at my work. (2). Disagree	Innovation is valued at my work. (3). Neutral	Innovation is valued at my work. (4). Agree	Innovation is valued at my work. (5). Strongly Agree
I have opportunities for career growth within EPRA	I have opportunities for career growth within EPRA (1). Strongly Disagree	I have opportunities for career growth within EPRA (2). Disagree	I have opportunities for career growth within EPRA (3). Neutral	I have opportunities for career growth within EPRA (4). Agree	I have opportunities for career growth within EPRA (5). Strongly Agree
I know how my work contributes to the achievement of my department/ EPRA’s goals	I know how my work contributes to the achievement of my department/ EPRA’s goals (1). Strongly Disagree	I know how my work contributes to the achievement of my department/ EPRA’s goals (2). Disagree	I know how my work contributes to the achievement of my department/ EPRA’s goals (3). Neutral	I know how my work contributes to the achievement of my department/ EPRA’s goals (4). Agree	I know how my work contributes to the achievement of my department/ EPRA’s goals (5). Strongly Agree
The work that I do gives me a sense of accomplishment	The work that I do gives me a sense of accomplishment (1). Strongly Disagree	The work that I do gives me a sense of accomplishment (2). Disagree	The work that I do gives me a sense of accomplishment (3). Neutral	The work that I do gives me a sense of accomplishment (4). Agree	The work that I do gives me a sense of accomplishment (5). Strongly Agree
My job is challenging in a good way.	My job is challenging in a good way. (1). Strongly Disagree	My job is challenging in a good way. (2). Disagree	My job is challenging in a good way. (3). Neutral	My job is challenging in a good way. (4). Agree	My job is challenging in a good way. (5). Strongly Agree
I am inspired to give my very best.	I am inspired to give my very best. (1). Strongly Disagree	I am inspired to give my very best. (2). Disagree	I am inspired to give my very best. (3). Neutral	I am inspired to give my very best. (4). Agree	I am inspired to give my very best. (5). Strongly Agree
Overall, I am satisfied with my job.	Overall, I am satisfied with my job. (1). Strongly Disagree	Overall, I am satisfied with my job. (2). Disagree	Overall, I am satisfied with my job. (3). Neutral	Overall, I am satisfied with my job. (4). Agree	Overall, I am satisfied with my job. (5). Strongly Agree

Co-Worker Interaction, Teamwork and Supervision *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
I like to socialize with my co-workers in the workplace.	I like to socialize with my co-workers in the workplace. (1). Strongly Disagree	I like to socialize with my co-workers in the workplace. (2). Disagree	I like to socialize with my co-workers in the workplace. (3). Neutral	I like to socialize with my co-workers in the workplace. (4). Agree	I like to socialize with my co-workers in the workplace. (5). Strongly Agree
My co-workers are good communicators.	My co-workers are good communicators. (1). Strongly Disagree	My co-workers are good communicators. (2). Disagree	My co-workers are good communicators. (3). Neutral	My co-workers are good communicators. (4). Agree	My co-workers are good communicators. (5). Strongly Agree
My co-workers treat me with respect.	My co-workers treat me with respect. (1). Strongly Disagree	My co-workers treat me with respect. (2). Disagree	My co-workers treat me with respect. (3). Neutral	My co-workers treat me with respect. (4). Agree	My co-workers treat me with respect. (5). Strongly Agree
My co-workers and I work well as a team.	My co-workers and I work well as a team. (1). Strongly Disagree	My co-workers and I work well as a team. (2). Disagree	My co-workers and I work well as a team. (3). Neutral	My co-workers and I work well as a team. (4). Agree	My co-workers and I work well as a team. (5). Strongly Agree
My immediate supervisor treats me with respect.	My immediate supervisor treats me with respect. (1). Strongly Disagree	My immediate supervisor treats me with respect. (2). Disagree	My immediate supervisor treats me with respect. (3). Neutral	My immediate supervisor treats me with respect. (4). Agree	My immediate supervisor treats me with respect. (5). Strongly Agree
I receive meaningful recognition for work well done.	I receive meaningful recognition for work well done. (1). Strongly Disagree	I receive meaningful recognition for work well done. (2). Disagree	I receive meaningful recognition for work well done. (3). Neutral	I receive meaningful recognition for work well done. (4). Agree	I receive meaningful recognition for work well done. (5). Strongly Agree
My immediate supervisor seems to care about me as a person.	My immediate supervisor seems to care about me as a person. (1). Strongly Disagree	My immediate supervisor seems to care about me as a person. (2). Disagree	My immediate supervisor seems to care about me as a person. (3). Neutral	My immediate supervisor seems to care about me as a person. (4). Agree	My immediate supervisor seems to care about me as a person. (5). Strongly Agree
I can disagree with my immediate supervisor on work-related issues without fear of reprisal.	I can disagree with my immediate supervisor on work-related issues without fear of reprisal. (1). Strongly Disagree	I can disagree with my immediate supervisor on work-related issues without fear of reprisal. (2). Disagree	I can disagree with my immediate supervisor on work-related issues without fear of reprisal. (3). Neutral	I can disagree with my immediate supervisor on work-related issues without fear of reprisal. (4). Agree	I can disagree with my immediate supervisor on work-related issues without fear of reprisal. (5). Strongly Agree
My immediate supervisor gives me useful feedback on my job performance.	My immediate supervisor gives me useful feedback on my job performance. (1). Strongly Disagree	My immediate supervisor gives me useful feedback on my job performance. (2). Disagree	My immediate supervisor gives me useful feedback on my job performance. (3). Neutral	My immediate supervisor gives me useful feedback on my job performance. (4). Agree	My immediate supervisor gives me useful feedback on my job performance. (5). Strongly Agree

Learning and Development *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
I get the training and development I need to do my job.	I get the training and development I need to do my job. (1). Strongly Disagree	I get the training and development I need to do my job. (2). Disagree	I get the training and development I need to do my job. (3). Neutral	I get the training and development I need to do my job. (4). Agree	I get the training and development I need to do my job. (5). Strongly Agree
I have a role in supporting my work related learning and development needs	I have a role in supporting my work related learning and development needs (1). Strongly Disagree	I have a role in supporting my work related learning and development needs (2). Disagree	I have a role in supporting my work related learning and development needs (3). Neutral	I have a role in supporting my work related learning and development needs (4). Agree	I have a role in supporting my work related learning and development needs (5). Strongly Agree
My department supports my work-related learning and development.	My department supports my work-related learning and development. (1). Strongly Disagree	My department supports my work-related learning and development. (2). Disagree	My department supports my work-related learning and development. (3). Neutral	My department supports my work-related learning and development. (4). Agree	My department supports my work-related learning and development. (5). Strongly Agree
I am satisfied with the learning and development opportunities available at work.	I am satisfied with the learning and development opportunities available at work. (1). Strongly Disagree	I am satisfied with the learning and development opportunities available at work. (2). Disagree	I am satisfied with the learning and development opportunities available at work. (3). Neutral	I am satisfied with the learning and development opportunities available at work. (4). Agree	I am satisfied with the learning and development opportunities available at work. (5). Strongly Agree

Communication *

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
I am satisfied with the types of information EPRA communicates to staff.	I am satisfied with the types of information EPRA communicates to staff. Strongly Disagree	I am satisfied with the types of information EPRA communicates to staff. Disagree	I am satisfied with the types of information EPRA communicates to staff. Neutral	I am satisfied with the types of information EPRA communicates to staff. Agree	I am satisfied with the types of information EPRA communicates to staff. Strongly Agree
I am satisfied with the amount of information EPRA communicates to staff.	I am satisfied with the amount of information EPRA communicates to staff. Strongly Disagree	I am satisfied with the amount of information EPRA communicates to staff. Disagree	I am satisfied with the amount of information EPRA communicates to staff. Neutral	I am satisfied with the amount of information EPRA communicates to staff. Agree	I am satisfied with the amount of information EPRA communicates to staff. Strongly Agree
Essential information flows effectively from senior leadership to staff.	Essential information flows effectively from senior leadership to staff. Strongly Disagree	Essential information flows effectively from senior leadership to staff. Disagree	Essential information flows effectively from senior leadership to staff. Neutral	Essential information flows effectively from senior leadership to staff. Agree	Essential information flows effectively from senior leadership to staff. Strongly Agree
I am satisfied with the way my department communicates with staff.	I am satisfied with the way my department communicates with staff. Strongly Disagree	I am satisfied with the way my department communicates with staff. Disagree	I am satisfied with the way my department communicates with staff. Neutral	I am satisfied with the way my department communicates with staff. Agree	I am satisfied with the way my department communicates with staff. Strongly Agree

Pay and Benefits *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
My compensation/benefits are fair and commensurate to my skillsets	My compensation/benefits are fair and commensurate to my skillsets (1). Strongly Disagree	My compensation/benefits are fair and commensurate to my skillsets (2). Disagree	My compensation/benefits are fair and commensurate to my skillsets (3). Neutral	My compensation/benefits are fair and commensurate to my skillsets (4). Agree	My compensation/benefits are fair and commensurate to my skillsets (5). Strongly Agree
My salary commensurate with my responsibility	My salary commensurate with my responsibility (1). Strongly Disagree	My salary commensurate with my responsibility (2). Disagree	My salary commensurate with my responsibility (3). Neutral	My salary commensurate with my responsibility (4). Agree	My salary commensurate with my responsibility (5). Strongly Agree
My salary is paid regularly on time	My salary is paid regularly on time (1). Strongly Disagree	My salary is paid regularly on time (2). Disagree	My salary is paid regularly on time (3). Neutral	My salary is paid regularly on time (4). Agree	My salary is paid regularly on time (5). Strongly Agree

Reward System *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
EPRA gives enough recognition for work that is well done	EPRA gives enough recognition for work that is well done (1). Strongly Disagree	EPRA gives enough recognition for work that is well done (2). Disagree	EPRA gives enough recognition for work that is well done (3). Neutral	EPRA gives enough recognition for work that is well done (4). Agree	EPRA gives enough recognition for work that is well done (5). Strongly Agree
Individual initiative is encouraged in EPRA	Individual initiative is encouraged in EPRA (1). Strongly Disagree	Individual initiative is encouraged in EPRA (2). Disagree	Individual initiative is encouraged in EPRA (3). Neutral	Individual initiative is encouraged in EPRA (4). Agree	Individual initiative is encouraged in EPRA (5). Strongly Agree
Performance appraisals are regular and focused on personal development	Performance appraisals are regular and focused on personal development (1). Strongly Disagree	Performance appraisals are regular and focused on personal development (2). Disagree	Performance appraisals are regular and focused on personal development (3). Neutral	Performance appraisals are regular and focused on personal development (4). Agree	Performance appraisals are regular and focused on personal development (5). Strongly Agree

Office Ergonomics *

	(11). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5).Strongly Agree
Office space is adequate at EPRA	Office space is adequate at EPRA (11). Strongly Disagree	Office space is adequate at EPRA (2). Disagree	Office space is adequate at EPRA (3). Neutral	Office space is adequate at EPRA (4). Agree	Office space is adequate at EPRA (5).Strongly Agree
Furniture in my work station is comfortable	Furniture in my work station is comfortable (11). Strongly Disagree	Furniture in my work station is comfortable (2). Disagree	Furniture in my work station is comfortable (3). Neutral	Furniture in my work station is comfortable (4). Agree	Furniture in my work station is comfortable (5).Strongly Agree
Offices at EPRA have adequate furniture and equipment to enable employees to perform their duties effectively	Offices at EPRA have adequate furniture and equipment to enable employees to perform their duties effectively (11). Strongly Disagree	Offices at EPRA have adequate furniture and equipment to enable employees to perform their duties effectively (2). Disagree	Offices at EPRA have adequate furniture and equipment to enable employees to perform their duties effectively (3). Neutral	Offices at EPRA have adequate furniture and equipment to enable employees to perform their duties effectively (4). Agree	Offices at EPRA have adequate furniture and equipment to enable employees to perform their duties effectively (5).Strongly Agree

Occupational Health *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
My office is well ventilated and well lit	My office is well ventilated and well lit (1). Strongly Disagree	My office is well ventilated and well lit (2). Disagree	My office is well ventilated and well lit (3). Neutral	My office is well ventilated and well lit (4). Agree	My office is well ventilated and well lit (5). Strongly Agree
I have not experienced any work-related illnesses during my work at EPRA	I have not experienced any work-related illnesses during my work at EPRA (1). Strongly Disagree	I have not experienced any work-related illnesses during my work at EPRA (2). Disagree	I have not experienced any work-related illnesses during my work at EPRA (3). Neutral	I have not experienced any work-related illnesses during my work at EPRA (4). Agree	I have not experienced any work-related illnesses during my work at EPRA (5). Strongly Agree
EPRA follows accredited sanitation & hygiene standards	EPRA follows accredited sanitation & hygiene standards (1). Strongly Disagree	EPRA follows accredited sanitation & hygiene standards (2). Disagree	EPRA follows accredited sanitation & hygiene standards (3). Neutral	EPRA follows accredited sanitation & hygiene standards (4). Agree	EPRA follows accredited sanitation & hygiene standards (5). Strongly Agree
Facilities in the washrooms are functional	Facilities in the washrooms are functional (1). Strongly Disagree	Facilities in the washrooms are functional (2). Disagree	Facilities in the washrooms are functional (3). Neutral	Facilities in the washrooms are functional (4). Agree	Facilities in the washrooms are functional (5). Strongly Agree
Washroom utilities like soap, hand napkins, drier etc., are available and/or works in EPRA washrooms’	Washroom utilities like soap, hand napkins, drier etc., are available and/or works in EPRA washrooms’ (1). Strongly Disagree	Washroom utilities like soap, hand napkins, drier etc., are available and/or works in EPRA washrooms’ (2). Disagree	Washroom utilities like soap, hand napkins, drier etc., are available and/or works in EPRA washrooms’ (3). Neutral	Washroom utilities like soap, hand napkins, drier etc., are available and/or works in EPRA washrooms’ (4). Agree	Washroom utilities like soap, hand napkins, drier etc., are available and/or works in EPRA washrooms’ (5). Strongly Agree
The Authority maintains adequate supply of potable water in their offices	The Authority maintains adequate supply of potable water in their offices (1). Strongly Disagree	The Authority maintains adequate supply of potable water in their offices (2). Disagree	The Authority maintains adequate supply of potable water in their offices (3). Neutral	The Authority maintains adequate supply of potable water in their offices (4). Agree	The Authority maintains adequate supply of potable water in their offices (5). Strongly Agree

Occupational Safety *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
I am aware of the risks and hazards in my work environment.	I am aware of the risks and hazards in my work environment. (1). Strongly Disagree	I am aware of the risks and hazards in my work environment. (2). Disagree	I am aware of the risks and hazards in my work environment. (3). Neutral	I am aware of the risks and hazards in my work environment. (4). Agree	I am aware of the risks and hazards in my work environment. (5). Strongly Agree
I am aware of my role and responsibility for protecting my personal health and safety in the workplace.	I am aware of my role and responsibility for protecting my personal health and safety in the workplace. (1). Strongly Disagree	I am aware of my role and responsibility for protecting my personal health and safety in the workplace. (2). Disagree	I am aware of my role and responsibility for protecting my personal health and safety in the workplace. (3). Neutral	I am aware of my role and responsibility for protecting my personal health and safety in the workplace. (4). Agree	I am aware of my role and responsibility for protecting my personal health and safety in the workplace. (5). Strongly Agree
I know how what to do in the event of a fire emergency	I know how what to do in the event of a fire emergency (1). Strongly Disagree	I know how what to do in the event of a fire emergency (2). Disagree	I know how what to do in the event of a fire emergency (3). Neutral	I know how what to do in the event of a fire emergency (4). Agree	I know how what to do in the event of a fire emergency (5). Strongly Agree
My department seems committed to ensuring my health and well-being	My department seems committed to ensuring my health and well-being (1). Strongly Disagree	My department seems committed to ensuring my health and well-being (2). Disagree	My department seems committed to ensuring my health and well-being (3). Neutral	My department seems committed to ensuring my health and well-being (4). Agree	My department seems committed to ensuring my health and well-being (5). Strongly Agree
Emergency exits are well marked	Emergency exits are well marked (1). Strongly Disagree	Emergency exits are well marked (2). Disagree	Emergency exits are well marked (3). Neutral	Emergency exits are well marked (4). Agree	Emergency exits are well marked (5). Strongly Agree
EPRA provides adequate safety training	EPRA provides adequate safety training (1). Strongly Disagree	EPRA provides adequate safety training (2). Disagree	EPRA provides adequate safety training (3). Neutral	EPRA provides adequate safety training (4). Agree	EPRA provides adequate safety training (5). Strongly Agree
Security gadgets (e.g. alarm, CCTV cameras etc.) are operational	Security gadgets (e.g. alarm, CCTV cameras etc.) are operational (1). Strongly Disagree	Security gadgets (e.g. alarm, CCTV cameras etc.) are operational (2). Disagree	Security gadgets (e.g. alarm, CCTV cameras etc.) are operational (3). Neutral	Security gadgets (e.g. alarm, CCTV cameras etc.) are operational (4). Agree	Security gadgets (e.g. alarm, CCTV cameras etc.) are operational (5). Strongly Agree
There are adequate storage facilities at the Authority	There are adequate storage facilities at the Authority (1). Strongly Disagree	There are adequate storage facilities at the Authority (2). Disagree	There are adequate storage facilities at the Authority (3). Neutral	There are adequate storage facilities at the Authority (4). Agree	There are adequate storage facilities at the Authority (5). Strongly Agree
I am provided with personal protective equipment whenever I need one	I am provided with personal protective equipment whenever I need one (1). Strongly Disagree	I am provided with personal protective equipment whenever I need one (2). Disagree	I am provided with personal protective equipment whenever I need one (3). Neutral	I am provided with personal protective equipment whenever I need one (4). Agree	I am provided with personal protective equipment whenever I need one (5). Strongly Agree

Work life balance *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
I am satisfied with the number of hours I work	I am satisfied with the number of hours I work (1). Strongly Disagree	I am satisfied with the number of hours I work (2). Disagree	I am satisfied with the number of hours I work (3). Neutral	I am satisfied with the number of hours I work (4). Agree	I am satisfied with the number of hours I work (5). Strongly Agree
My workload is reasonable	My workload is reasonable (1). Strongly Disagree	My workload is reasonable (2). Disagree	My workload is reasonable (3). Neutral	My workload is reasonable (4). Agree	My workload is reasonable (5). Strongly Agree
My work does not interfere with my time for family and friends.	My work does not interfere with my time for family and friends. (1). Strongly Disagree	My work does not interfere with my time for family and friends. (2). Disagree	My work does not interfere with my time for family and friends. (3). Neutral	My work does not interfere with my time for family and friends. (4). Agree	My work does not interfere with my time for family and friends. (5). Strongly Agree
I have support at work to balance my work and personal life	I have support at work to balance my work and personal life (1). Strongly Disagree	I have support at work to balance my work and personal life (2). Disagree	I have support at work to balance my work and personal life (3). Neutral	I have support at work to balance my work and personal life (4). Agree	I have support at work to balance my work and personal life (5). Strongly Agree

Disability Friendliness *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
It is easy for people with special needs to access points of service	It is easy for people with special needs to access points of service (1). Strongly Disagree	It is easy for people with special needs to access points of service (2). Disagree	It is easy for people with special needs to access points of service (3). Neutral	It is easy for people with special needs to access points of service (4). Agree	It is easy for people with special needs to access points of service (5). Strongly Agree
People with special needs get quick assistance at EPRA when in need	People with special needs get quick assistance at EPRA when in need (1). Strongly Disagree	People with special needs get quick assistance at EPRA when in need (2). Disagree	People with special needs get quick assistance at EPRA when in need (3). Neutral	People with special needs get quick assistance at EPRA when in need (4). Agree	People with special needs get quick assistance at EPRA when in need (5). Strongly Agree
Washrooms can be used by people with special needs easily	Washrooms can be used by people with special needs easily (1). Strongly Disagree	Washrooms can be used by people with special needs easily (2). Disagree	Washrooms can be used by people with special needs easily (3). Neutral	Washrooms can be used by people with special needs easily (4). Agree	Washrooms can be used by people with special needs easily (5). Strongly Agree
I have been adequately sensitized by EPRA on handling people with special needs	I have been adequately sensitized by EPRA on handling people with special needs (1). Strongly Disagree	I have been adequately sensitized by EPRA on handling people with special needs (2). Disagree	I have been adequately sensitized by EPRA on handling people with special needs (3). Neutral	I have been adequately sensitized by EPRA on handling people with special needs (4). Agree	I have been adequately sensitized by EPRA on handling people with special needs (5). Strongly Agree

Working Tools and Equipment *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
I am provided with the necessary working materials/tools for my work	I am provided with the necessary working materials/tools for my work (1). Strongly Disagree	I am provided with the necessary working materials/tools for my work (2). Disagree	I am provided with the necessary working materials/tools for my work (3). Neutral	I am provided with the necessary working materials/tools for my work (4). Agree	I am provided with the necessary working materials/tools for my work (5). Strongly Agree
EPRA has consideration for current technology to improve internal operating efficiency	EPRA has consideration for current technology to improve internal operating efficiency (1). Strongly Disagree	EPRA has consideration for current technology to improve internal operating efficiency (2). Disagree	EPRA has consideration for current technology to improve internal operating efficiency (3). Neutral	EPRA has consideration for current technology to improve internal operating efficiency (4). Agree	EPRA has consideration for current technology to improve internal operating efficiency (5). Strongly Agree
I have no difficulty in using office equipment	I have no difficulty in using office equipment (1). Strongly Disagree	I have no difficulty in using office equipment (2). Disagree	I have no difficulty in using office equipment (3). Neutral	I have no difficulty in using office equipment (4). Agree	I have no difficulty in using office equipment (5). Strongly Agree

Transport *

	(1). Strongly Disagree	(2). Disagree	(3). Neutral	(4). Agree	(5). Strongly Agree
EPRA makes transport for official duties available on request	EPRA makes transport for official duties available on request (1). Strongly Disagree	EPRA makes transport for official duties available on request (2). Disagree	EPRA makes transport for official duties available on request (3). Neutral	EPRA makes transport for official duties available on request (4). Agree	EPRA makes transport for official duties available on request (5). Strongly Agree
The channel for requesting transport at EPRA is clear	The channel for requesting transport at EPRA is clear (1). Strongly Disagree	The channel for requesting transport at EPRA is clear (2). Disagree	The channel for requesting transport at EPRA is clear (3). Neutral	The channel for requesting transport at EPRA is clear (4). Agree	The channel for requesting transport at EPRA is clear (5). Strongly Agree
Transport is made available with ease for any employee’ social/welfare requests made on time	Transport is made available with ease for any employee’ social/welfare requests made on time (1). Strongly Disagree	Transport is made available with ease for any employee’ social/welfare requests made on time (2). Disagree	Transport is made available with ease for any employee’ social/welfare requests made on time (3). Neutral	Transport is made available with ease for any employee’ social/welfare requests made on time (4). Agree	Transport is made available with ease for any employee’ social/welfare requests made on time (5). Strongly Agree

How long have you worked at EPRA?

How long do you expect to continue working for EPRA (tick appropriately)

(1). Until retirement
(2). More than 10 years
(3). Between 5-10 years
(4). I don't know
(5). None of the above

What are the things that motivate you to continue working for EPRA?

What are the things that are discouraging you from working for EPRA?

In your opinion, what do you think can be done to make working environment at EPRA the best?

Name

EPRA Employee Engagement Survey

Introduction

Please indicate the extent to which you agree with the following statements about EPRA, on a five point scale (1-5- where 1 denotes strong disagreement and 5 denotes strong agreement)

Mission

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