KENAS MARKET RESEARCH SURVEY 2024 - Accredited CABs Questionnaire

1. Indicate your Industry sector *

(a) Manufacturing
(b) Healthcare
(c) Information Technology
(d) Food and Beverage
(e) Construction
(f) Energy
(g) Transportation
(h) Aviation
(i) Service industry
(j ) Other (please specify):

Other (please specify): *

2. Indicate your category *

(f) Other (please specify): *

3. What is your role within your organization? *

(f) Other (please specify): *

4. How many employees does your organization have *

5. Where is your organization headquartered? *

(a) Local (Kenya)
(b) East Africa
(c) Other parts of Africa (please specify)

(c) Other parts of Africa (please specify) *

6. OTHER than the headquarters, do you have any other branch that requires or has been accredited? Indicate the location(s) (Select all that apply) *

(c) Other parts of Africa (please specify) *

(d) Other parts of the world (please specify) *

7. How many years has your organization been accredited by KENAS?

(f) Other (please specify): *

8. Prior to being accredited by KENAS had your organization been accredited in the past with any other accrediting body? *

(a) Yes
(b) No

8. (i). If Yes, which accrediting body had accredited your services?

8. (ii). What informed the shift from your former accrediting body to KENAS?

8. (iii). What has your experience with KENAS been like since accreditation in terms of training, new scheme development and information dissemination?

9. What was the primary reason your organization sought accreditation? *

(f) Other (please specify) *

10. What are the main factors you considered when choosing KENAS as your Accreditation body? (Rank in order of importance) *

11. Besides the main service that has been accredited by KENAS, do you have other services/ areas that would require accreditation, e.g. more than one laboratory. *

a) Yes
b) No

If Yes; why have you not accredited all of them? *

12. Do you have any evidence that customers prefer an accredited conformity assessment bodies over non-accredited ones? *

(a) Yes
(b) No
(c) Not sure

If yes, discuss your evidence?

13. Have approached KENAS with a view to accrediting your other services/areas or getting other services from them like new scheme development, training or information services? *

(a) Yes
(b) No

If yes, what were the services and how did the interaction go with KENAS?

14. Can you describe any specific instances where accreditation significantly impacted your business?

15. Is your organization accredited with more than one accrediting body? *

(a) Yes
(b) No

If yes, which services are accredited by which accrediting body? – Explain

16. What is your experience with the current accreditation bodies your organization is associated with? Specify all of them and any challenges [if any] being encountered with each one of them?

17. What trends do you envision in your field of accreditation for conformity assessment bodies over the next 5-10 years?

18. How is your organization preparing for this future trend?

19. What role do you see KENAS playing in this future dispensation? Besides accreditation consider training opportunities, development of new accreditation schemes and information services

20. Which accreditation bodies do you consider to be the most influential in your industry, and why?

21. What do you think is the future of KENAS in the accreditation service?

22. Are you aware of KENAS’ other services of Training, New scheme development and Information services? Please explain

KENAS MARKET RESEARCH SURVEY 2024 – Accredited CABs Questionnaire

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