PSASB EMPLOYEE AND SATISFACTION AND WORK ENVIRONMENT SURVEY

1. Please indicate your department

2. Please indicate your job group

4. Gender

(a) Female
(b) Male

5.(a) Are you having any form of Disability?

(a) Yes
(b) No

5. (b) If YES in 5a above, Please indicate the form of disability eg Physical, visual, hearing

Please indicate the extent to which you agree with the following statements about PSASB, on a five point scale (1-5- where 1 denotes strong disagreement and 5 denotes strong agreement)

6. Image/ Identity *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) I understand the mandate of PSASB	a) I understand the mandate of PSASB StronglyDisagree(1)	a) I understand the mandate of PSASB Disagree(2)	a) I understand the mandate of PSASB Neutral(3)	a) I understand the mandate of PSASB Agree(4)	a) I understand the mandate of PSASB Strongly Agree(5)
b) I am conversant with PSASB Vision, Mission and Core values	b) I am conversant with PSASB Vision, Mission and Core values StronglyDisagree(1)	b) I am conversant with PSASB Vision, Mission and Core values Disagree(2)	b) I am conversant with PSASB Vision, Mission and Core values Neutral(3)	b) I am conversant with PSASB Vision, Mission and Core values Agree(4)	b) I am conversant with PSASB Vision, Mission and Core values Strongly Agree(5)
c) I am aware of PSASB Strategic Plan	c) I am aware of PSASB Strategic Plan StronglyDisagree(1)	c) I am aware of PSASB Strategic Plan Disagree(2)	c) I am aware of PSASB Strategic Plan Neutral(3)	c) I am aware of PSASB Strategic Plan Agree(4)	c) I am aware of PSASB Strategic Plan Strongly Agree(5)
d) PSASB contributes to the achievement of national development goals	d) PSASB contributes to the achievement of national development goals StronglyDisagree(1)	d) PSASB contributes to the achievement of national development goals Disagree(2)	d) PSASB contributes to the achievement of national development goals Neutral(3)	d) PSASB contributes to the achievement of national development goals Agree(4)	d) PSASB contributes to the achievement of national development goals Strongly Agree(5)
e) I am satisfied that PSASB has committed itself to comply with the terms stipulated in its Service Charter	e) I am satisfied that PSASB has committed itself to comply with the terms stipulated in its Service Charter StronglyDisagree(1)	e) I am satisfied that PSASB has committed itself to comply with the terms stipulated in its Service Charter Disagree(2)	e) I am satisfied that PSASB has committed itself to comply with the terms stipulated in its Service Charter Neutral(3)	e) I am satisfied that PSASB has committed itself to comply with the terms stipulated in its Service Charter Agree(4)	e) I am satisfied that PSASB has committed itself to comply with the terms stipulated in its Service Charter Strongly Agree(5)
f) PSASB is an organization of good public standing and does not entertain cases of corruption	f) PSASB is an organization of good public standing and does not entertain cases of corruption StronglyDisagree(1)	f) PSASB is an organization of good public standing and does not entertain cases of corruption Disagree(2)	f) PSASB is an organization of good public standing and does not entertain cases of corruption Neutral(3)	f) PSASB is an organization of good public standing and does not entertain cases of corruption Agree(4)	f) PSASB is an organization of good public standing and does not entertain cases of corruption Strongly Agree(5)
g) I am satisfied that PSASB offers excellent services to its customers	g) I am satisfied that PSASB offers excellent services to its customers StronglyDisagree(1)	g) I am satisfied that PSASB offers excellent services to its customers Disagree(2)	g) I am satisfied that PSASB offers excellent services to its customers Neutral(3)	g) I am satisfied that PSASB offers excellent services to its customers Agree(4)	g) I am satisfied that PSASB offers excellent services to its customers Strongly Agree(5)

7. Management and Leadership *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) PSASB management recognizes and makes use of its employee’s abilities and skills	a) PSASB management recognizes and makes use of its employee’s abilities and skills StronglyDisagree(1)	a) PSASB management recognizes and makes use of its employee’s abilities and skills Disagree(2)	a) PSASB management recognizes and makes use of its employee’s abilities and skills Neutral(3)	a) PSASB management recognizes and makes use of its employee’s abilities and skills Agree(4)	a) PSASB management recognizes and makes use of its employee’s abilities and skills Strongly Agree(5)
b) PSASB management is sensitive to employees concerns	b) PSASB management is sensitive to employees concerns StronglyDisagree(1)	b) PSASB management is sensitive to employees concerns Disagree(2)	b) PSASB management is sensitive to employees concerns Neutral(3)	b) PSASB management is sensitive to employees concerns Agree(4)	b) PSASB management is sensitive to employees concerns Strongly Agree(5)
c) Planning PSASB activities is scheduled and organized	c) Planning PSASB activities is scheduled and organized StronglyDisagree(1)	c) Planning PSASB activities is scheduled and organized Disagree(2)	c) Planning PSASB activities is scheduled and organized Neutral(3)	c) Planning PSASB activities is scheduled and organized Agree(4)	c) Planning PSASB activities is scheduled and organized Strongly Agree(5)
d) Top management communicates to us frequently	d) Top management communicates to us frequently StronglyDisagree(1)	d) Top management communicates to us frequently Disagree(2)	d) Top management communicates to us frequently Neutral(3)	d) Top management communicates to us frequently Agree(4)	d) Top management communicates to us frequently Strongly Agree(5)
e) My supervisor leads by example	e) My supervisor leads by example StronglyDisagree(1)	e) My supervisor leads by example Disagree(2)	e) My supervisor leads by example Neutral(3)	e) My supervisor leads by example Agree(4)	e) My supervisor leads by example Strongly Agree(5)

8. Organizational Commitment *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) I am satisfied in my work as PSASB employee	a) I am satisfied in my work as PSASB employee StronglyDisagree(1)	a) I am satisfied in my work as PSASB employee Disagree(2)	a) I am satisfied in my work as PSASB employee Neutral(3)	a) I am satisfied in my work as PSASB employee Agree(4)	a) I am satisfied in my work as PSASB employee Strongly Agree(5)
b) I would prefer to stay with PSASB, even if offered a similar job elsewhere.	b) I would prefer to stay with PSASB, even if offered a similar job elsewhere. StronglyDisagree(1)	b) I would prefer to stay with PSASB, even if offered a similar job elsewhere. Disagree(2)	b) I would prefer to stay with PSASB, even if offered a similar job elsewhere. Neutral(3)	b) I would prefer to stay with PSASB, even if offered a similar job elsewhere. Agree(4)	b) I would prefer to stay with PSASB, even if offered a similar job elsewhere. Strongly Agree(5)
c) I am proud to tell people that I work for PSASB	c) I am proud to tell people that I work for PSASB StronglyDisagree(1)	c) I am proud to tell people that I work for PSASB Disagree(2)	c) I am proud to tell people that I work for PSASB Neutral(3)	c) I am proud to tell people that I work for PSASB Agree(4)	c) I am proud to tell people that I work for PSASB Strongly Agree(5)
d) I would recommend PSASB as a great place to work.	d) I would recommend PSASB as a great place to work. StronglyDisagree(1)	d) I would recommend PSASB as a great place to work. Disagree(2)	d) I would recommend PSASB as a great place to work. Neutral(3)	d) I would recommend PSASB as a great place to work. Agree(4)	d) I would recommend PSASB as a great place to work. Strongly Agree(5)

9. Job Satisfaction *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) My job is a good fit with my skills and interests.	a) My job is a good fit with my skills and interests. StronglyDisagree(1)	a) My job is a good fit with my skills and interests. Disagree(2)	a) My job is a good fit with my skills and interests. Neutral(3)	a) My job is a good fit with my skills and interests. Agree(4)	a) My job is a good fit with my skills and interests. Strongly Agree(5)
b) Innovation is valued at my work.	b) Innovation is valued at my work. StronglyDisagree(1)	b) Innovation is valued at my work. Disagree(2)	b) Innovation is valued at my work. Neutral(3)	b) Innovation is valued at my work. Agree(4)	b) Innovation is valued at my work. Strongly Agree(5)
c) I have opportunities for career growth within PSASB	c) I have opportunities for career growth within PSASB StronglyDisagree(1)	c) I have opportunities for career growth within PSASB Disagree(2)	c) I have opportunities for career growth within PSASB Neutral(3)	c) I have opportunities for career growth within PSASB Agree(4)	c) I have opportunities for career growth within PSASB Strongly Agree(5)
d) I know how my work contributes to the achievement of my department/ PSASB’s goals	d) I know how my work contributes to the achievement of my department/ PSASB’s goals StronglyDisagree(1)	d) I know how my work contributes to the achievement of my department/ PSASB’s goals Disagree(2)	d) I know how my work contributes to the achievement of my department/ PSASB’s goals Neutral(3)	d) I know how my work contributes to the achievement of my department/ PSASB’s goals Agree(4)	d) I know how my work contributes to the achievement of my department/ PSASB’s goals Strongly Agree(5)
e) The work that I do gives me a sense of accomplishment	e) The work that I do gives me a sense of accomplishment StronglyDisagree(1)	e) The work that I do gives me a sense of accomplishment Disagree(2)	e) The work that I do gives me a sense of accomplishment Neutral(3)	e) The work that I do gives me a sense of accomplishment Agree(4)	e) The work that I do gives me a sense of accomplishment Strongly Agree(5)
f) My job is challenging in a good way.	f) My job is challenging in a good way. StronglyDisagree(1)	f) My job is challenging in a good way. Disagree(2)	f) My job is challenging in a good way. Neutral(3)	f) My job is challenging in a good way. Agree(4)	f) My job is challenging in a good way. Strongly Agree(5)
g) I am inspired to give my very best.	g) I am inspired to give my very best. StronglyDisagree(1)	g) I am inspired to give my very best. Disagree(2)	g) I am inspired to give my very best. Neutral(3)	g) I am inspired to give my very best. Agree(4)	g) I am inspired to give my very best. Strongly Agree(5)
h) Overall, I am satisfied with my job.	h) Overall, I am satisfied with my job. StronglyDisagree(1)	h) Overall, I am satisfied with my job. Disagree(2)	h) Overall, I am satisfied with my job. Neutral(3)	h) Overall, I am satisfied with my job. Agree(4)	h) Overall, I am satisfied with my job. Strongly Agree(5)

10. Co-Worker Interaction, Teamwork and Supervision *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) I like to socialize with my co-workers in the workplace.	a) I like to socialize with my co-workers in the workplace. StronglyDisagree(1)	a) I like to socialize with my co-workers in the workplace. Disagree(2)	a) I like to socialize with my co-workers in the workplace. Neutral(3)	a) I like to socialize with my co-workers in the workplace. Agree(4)	a) I like to socialize with my co-workers in the workplace. Strongly Agree(5)
b) My co-workers are good communicators.	b) My co-workers are good communicators. StronglyDisagree(1)	b) My co-workers are good communicators. Disagree(2)	b) My co-workers are good communicators. Neutral(3)	b) My co-workers are good communicators. Agree(4)	b) My co-workers are good communicators. Strongly Agree(5)
c) My co-workers treat me with respect.	c) My co-workers treat me with respect. StronglyDisagree(1)	c) My co-workers treat me with respect. Disagree(2)	c) My co-workers treat me with respect. Neutral(3)	c) My co-workers treat me with respect. Agree(4)	c) My co-workers treat me with respect. Strongly Agree(5)
d) My co-workers and I work well as a team.	d) My co-workers and I work well as a team. StronglyDisagree(1)	d) My co-workers and I work well as a team. Disagree(2)	d) My co-workers and I work well as a team. Neutral(3)	d) My co-workers and I work well as a team. Agree(4)	d) My co-workers and I work well as a team. Strongly Agree(5)
e) My immediate supervisor treats me with respect.	e) My immediate supervisor treats me with respect. StronglyDisagree(1)	e) My immediate supervisor treats me with respect. Disagree(2)	e) My immediate supervisor treats me with respect. Neutral(3)	e) My immediate supervisor treats me with respect. Agree(4)	e) My immediate supervisor treats me with respect. Strongly Agree(5)
f) I receive meaningful recognition for work well done.	f) I receive meaningful recognition for work well done. StronglyDisagree(1)	f) I receive meaningful recognition for work well done. Disagree(2)	f) I receive meaningful recognition for work well done. Neutral(3)	f) I receive meaningful recognition for work well done. Agree(4)	f) I receive meaningful recognition for work well done. Strongly Agree(5)
g) My immediate supervisor seems to care about me as a person.	g) My immediate supervisor seems to care about me as a person. StronglyDisagree(1)	g) My immediate supervisor seems to care about me as a person. Disagree(2)	g) My immediate supervisor seems to care about me as a person. Neutral(3)	g) My immediate supervisor seems to care about me as a person. Agree(4)	g) My immediate supervisor seems to care about me as a person. Strongly Agree(5)
h) I can disagree with my immediate supervisor on work-related issues without fear of reprisal.	h) I can disagree with my immediate supervisor on work-related issues without fear of reprisal. StronglyDisagree(1)	h) I can disagree with my immediate supervisor on work-related issues without fear of reprisal. Disagree(2)	h) I can disagree with my immediate supervisor on work-related issues without fear of reprisal. Neutral(3)	h) I can disagree with my immediate supervisor on work-related issues without fear of reprisal. Agree(4)	h) I can disagree with my immediate supervisor on work-related issues without fear of reprisal. Strongly Agree(5)
i) My immediate supervisor gives me useful feedback on my job performance.	i) My immediate supervisor gives me useful feedback on my job performance. StronglyDisagree(1)	i) My immediate supervisor gives me useful feedback on my job performance. Disagree(2)	i) My immediate supervisor gives me useful feedback on my job performance. Neutral(3)	i) My immediate supervisor gives me useful feedback on my job performance. Agree(4)	i) My immediate supervisor gives me useful feedback on my job performance. Strongly Agree(5)

11. Learning and Development *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) I get the training and development I need to do my job.	a) I get the training and development I need to do my job. StronglyDisagree(1)	a) I get the training and development I need to do my job. Disagree(2)	a) I get the training and development I need to do my job. Neutral(3)	a) I get the training and development I need to do my job. Agree(4)	a) I get the training and development I need to do my job. Strongly Agree(5)
b) I have a role in supporting my work related learning and development needs	b) I have a role in supporting my work related learning and development needs StronglyDisagree(1)	b) I have a role in supporting my work related learning and development needs Disagree(2)	b) I have a role in supporting my work related learning and development needs Neutral(3)	b) I have a role in supporting my work related learning and development needs Agree(4)	b) I have a role in supporting my work related learning and development needs Strongly Agree(5)
c) My department supports my work-related learning and development.	c) My department supports my work-related learning and development. StronglyDisagree(1)	c) My department supports my work-related learning and development. Disagree(2)	c) My department supports my work-related learning and development. Neutral(3)	c) My department supports my work-related learning and development. Agree(4)	c) My department supports my work-related learning and development. Strongly Agree(5)
d) I am satisfied with the learning and development opportunities available at work.	d) I am satisfied with the learning and development opportunities available at work. StronglyDisagree(1)	d) I am satisfied with the learning and development opportunities available at work. Disagree(2)	d) I am satisfied with the learning and development opportunities available at work. Neutral(3)	d) I am satisfied with the learning and development opportunities available at work. Agree(4)	d) I am satisfied with the learning and development opportunities available at work. Strongly Agree(5)

12. Communication *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) I am satisfied with the types of information PSASB communicates to staff.	a) I am satisfied with the types of information PSASB communicates to staff. StronglyDisagree(1)	a) I am satisfied with the types of information PSASB communicates to staff. Disagree(2)	a) I am satisfied with the types of information PSASB communicates to staff. Neutral(3)	a) I am satisfied with the types of information PSASB communicates to staff. Agree(4)	a) I am satisfied with the types of information PSASB communicates to staff. Strongly Agree(5)
b) I am satisfied with the amount of information PSASB communicates to staff.	b) I am satisfied with the amount of information PSASB communicates to staff. StronglyDisagree(1)	b) I am satisfied with the amount of information PSASB communicates to staff. Disagree(2)	b) I am satisfied with the amount of information PSASB communicates to staff. Neutral(3)	b) I am satisfied with the amount of information PSASB communicates to staff. Agree(4)	b) I am satisfied with the amount of information PSASB communicates to staff. Strongly Agree(5)
c) Essential information flows effectively from senior leadership to staff.	c) Essential information flows effectively from senior leadership to staff. StronglyDisagree(1)	c) Essential information flows effectively from senior leadership to staff. Disagree(2)	c) Essential information flows effectively from senior leadership to staff. Neutral(3)	c) Essential information flows effectively from senior leadership to staff. Agree(4)	c) Essential information flows effectively from senior leadership to staff. Strongly Agree(5)
d) I am satisfied with the way my department communicates with staff.	d) I am satisfied with the way my department communicates with staff. StronglyDisagree(1)	d) I am satisfied with the way my department communicates with staff. Disagree(2)	d) I am satisfied with the way my department communicates with staff. Neutral(3)	d) I am satisfied with the way my department communicates with staff. Agree(4)	d) I am satisfied with the way my department communicates with staff. Strongly Agree(5)

13. Pay and Benefits *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) My compensation/benefits are fair and commensurate to my skillsets	a) My compensation/benefits are fair and commensurate to my skillsets StronglyDisagree(1)	a) My compensation/benefits are fair and commensurate to my skillsets Disagree(2)	a) My compensation/benefits are fair and commensurate to my skillsets Neutral(3)	a) My compensation/benefits are fair and commensurate to my skillsets Agree(4)	a) My compensation/benefits are fair and commensurate to my skillsets Strongly Agree(5)
b) My salary commensurate with my responsibility	b) My salary commensurate with my responsibility StronglyDisagree(1)	b) My salary commensurate with my responsibility Disagree(2)	b) My salary commensurate with my responsibility Neutral(3)	b) My salary commensurate with my responsibility Agree(4)	b) My salary commensurate with my responsibility Strongly Agree(5)
c) My salary is paid regularly on time	c) My salary is paid regularly on time StronglyDisagree(1)	c) My salary is paid regularly on time Disagree(2)	c) My salary is paid regularly on time Neutral(3)	c) My salary is paid regularly on time Agree(4)	c) My salary is paid regularly on time Strongly Agree(5)

14. Reward System *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) PSASB gives enough recognition for work that is well done	a) PSASB gives enough recognition for work that is well done StronglyDisagree(1)	a) PSASB gives enough recognition for work that is well done Disagree(2)	a) PSASB gives enough recognition for work that is well done Neutral(3)	a) PSASB gives enough recognition for work that is well done Agree(4)	a) PSASB gives enough recognition for work that is well done Strongly Agree(5)
b) Individual initiative is encouraged in PSASB	b) Individual initiative is encouraged in PSASB StronglyDisagree(1)	b) Individual initiative is encouraged in PSASB Disagree(2)	b) Individual initiative is encouraged in PSASB Neutral(3)	b) Individual initiative is encouraged in PSASB Agree(4)	b) Individual initiative is encouraged in PSASB Strongly Agree(5)
c) Performance appraisals are regular and focused on personal development	c) Performance appraisals are regular and focused on personal development StronglyDisagree(1)	c) Performance appraisals are regular and focused on personal development Disagree(2)	c) Performance appraisals are regular and focused on personal development Neutral(3)	c) Performance appraisals are regular and focused on personal development Agree(4)	c) Performance appraisals are regular and focused on personal development Strongly Agree(5)

15. Office Ergonomics *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) Office space is adequate at PSASB	a) Office space is adequate at PSASB StronglyDisagree(1)	a) Office space is adequate at PSASB Disagree(2)	a) Office space is adequate at PSASB Neutral(3)	a) Office space is adequate at PSASB Agree(4)	a) Office space is adequate at PSASB Strongly Agree(5)
b) Furniture in my work station is comfortable	b) Furniture in my work station is comfortable StronglyDisagree(1)	b) Furniture in my work station is comfortable Disagree(2)	b) Furniture in my work station is comfortable Neutral(3)	b) Furniture in my work station is comfortable Agree(4)	b) Furniture in my work station is comfortable Strongly Agree(5)
c) Offices at PSASB have adequate furniture and equipment to enable employees to perform their duties effectively	c) Offices at PSASB have adequate furniture and equipment to enable employees to perform their duties effectively StronglyDisagree(1)	c) Offices at PSASB have adequate furniture and equipment to enable employees to perform their duties effectively Disagree(2)	c) Offices at PSASB have adequate furniture and equipment to enable employees to perform their duties effectively Neutral(3)	c) Offices at PSASB have adequate furniture and equipment to enable employees to perform their duties effectively Agree(4)	c) Offices at PSASB have adequate furniture and equipment to enable employees to perform their duties effectively Strongly Agree(5)
	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)

16. Occupational Health *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) My office is well ventilated and well lit	a) My office is well ventilated and well lit StronglyDisagree(1)	a) My office is well ventilated and well lit Disagree(2)	a) My office is well ventilated and well lit Neutral(3)	a) My office is well ventilated and well lit Agree(4)	a) My office is well ventilated and well lit Strongly Agree(5)
b) I have not experienced any work-related illnesses during my work at PSASB	b) I have not experienced any work-related illnesses during my work at PSASB StronglyDisagree(1)	b) I have not experienced any work-related illnesses during my work at PSASB Disagree(2)	b) I have not experienced any work-related illnesses during my work at PSASB Neutral(3)	b) I have not experienced any work-related illnesses during my work at PSASB Agree(4)	b) I have not experienced any work-related illnesses during my work at PSASB Strongly Agree(5)
c) PSASB follows accredited sanitation & hygiene standards	c) PSASB follows accredited sanitation & hygiene standards StronglyDisagree(1)	c) PSASB follows accredited sanitation & hygiene standards Disagree(2)	c) PSASB follows accredited sanitation & hygiene standards Neutral(3)	c) PSASB follows accredited sanitation & hygiene standards Agree(4)	c) PSASB follows accredited sanitation & hygiene standards Strongly Agree(5)
d) Facilities in the washrooms are functional	d) Facilities in the washrooms are functional StronglyDisagree(1)	d) Facilities in the washrooms are functional Disagree(2)	d) Facilities in the washrooms are functional Neutral(3)	d) Facilities in the washrooms are functional Agree(4)	d) Facilities in the washrooms are functional Strongly Agree(5)
e) Washroom utilities like soap, hand napkins, drier etc., are available and/or works in PSASB washrooms’	e) Washroom utilities like soap, hand napkins, drier etc., are available and/or works in PSASB washrooms’ StronglyDisagree(1)	e) Washroom utilities like soap, hand napkins, drier etc., are available and/or works in PSASB washrooms’ Disagree(2)	e) Washroom utilities like soap, hand napkins, drier etc., are available and/or works in PSASB washrooms’ Neutral(3)	e) Washroom utilities like soap, hand napkins, drier etc., are available and/or works in PSASB washrooms’ Agree(4)	e) Washroom utilities like soap, hand napkins, drier etc., are available and/or works in PSASB washrooms’ Strongly Agree(5)
f) PSASB maintains adequate supply of potable water in its offices	f) PSASB maintains adequate supply of potable water in its offices StronglyDisagree(1)	f) PSASB maintains adequate supply of potable water in its offices Disagree(2)	f) PSASB maintains adequate supply of potable water in its offices Neutral(3)	f) PSASB maintains adequate supply of potable water in its offices Agree(4)	f) PSASB maintains adequate supply of potable water in its offices Strongly Agree(5)

17. Occupational Safety *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) I am aware of the risks and hazards in my work environment.	a) I am aware of the risks and hazards in my work environment. StronglyDisagree(1)	a) I am aware of the risks and hazards in my work environment. Disagree(2)	a) I am aware of the risks and hazards in my work environment. Neutral(3)	a) I am aware of the risks and hazards in my work environment. Agree(4)	a) I am aware of the risks and hazards in my work environment. Strongly Agree(5)
b) I am aware of my role and responsibility for protecting my personal health and safety in the workplace.	b) I am aware of my role and responsibility for protecting my personal health and safety in the workplace. StronglyDisagree(1)	b) I am aware of my role and responsibility for protecting my personal health and safety in the workplace. Disagree(2)	b) I am aware of my role and responsibility for protecting my personal health and safety in the workplace. Neutral(3)	b) I am aware of my role and responsibility for protecting my personal health and safety in the workplace. Agree(4)	b) I am aware of my role and responsibility for protecting my personal health and safety in the workplace. Strongly Agree(5)
c) I know how what to do in the event of a fire emergency	c) I know how what to do in the event of a fire emergency StronglyDisagree(1)	c) I know how what to do in the event of a fire emergency Disagree(2)	c) I know how what to do in the event of a fire emergency Neutral(3)	c) I know how what to do in the event of a fire emergency Agree(4)	c) I know how what to do in the event of a fire emergency Strongly Agree(5)
d) My department seems committed to ensuring my health and well-being	d) My department seems committed to ensuring my health and well-being StronglyDisagree(1)	d) My department seems committed to ensuring my health and well-being Disagree(2)	d) My department seems committed to ensuring my health and well-being Neutral(3)	d) My department seems committed to ensuring my health and well-being Agree(4)	d) My department seems committed to ensuring my health and well-being Strongly Agree(5)
e) Emergency exits are well marked	e) Emergency exits are well marked StronglyDisagree(1)	e) Emergency exits are well marked Disagree(2)	e) Emergency exits are well marked Neutral(3)	e) Emergency exits are well marked Agree(4)	e) Emergency exits are well marked Strongly Agree(5)
f) PSASB provides adequate safety training	f) PSASB provides adequate safety training StronglyDisagree(1)	f) PSASB provides adequate safety training Disagree(2)	f) PSASB provides adequate safety training Neutral(3)	f) PSASB provides adequate safety training Agree(4)	f) PSASB provides adequate safety training Strongly Agree(5)
g) Security gadgets (e.g. alarm, CCTV cameras etc.) are operational	g) Security gadgets (e.g. alarm, CCTV cameras etc.) are operational StronglyDisagree(1)	g) Security gadgets (e.g. alarm, CCTV cameras etc.) are operational Disagree(2)	g) Security gadgets (e.g. alarm, CCTV cameras etc.) are operational Neutral(3)	g) Security gadgets (e.g. alarm, CCTV cameras etc.) are operational Agree(4)	g) Security gadgets (e.g. alarm, CCTV cameras etc.) are operational Strongly Agree(5)
h) I am provided with personal protective equipment whenever I need one	h) I am provided with personal protective equipment whenever I need one StronglyDisagree(1)	h) I am provided with personal protective equipment whenever I need one Disagree(2)	h) I am provided with personal protective equipment whenever I need one Neutral(3)	h) I am provided with personal protective equipment whenever I need one Agree(4)	h) I am provided with personal protective equipment whenever I need one Strongly Agree(5)

18. Work life balance *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) I am satisfied with the number of hours I work	a) I am satisfied with the number of hours I work StronglyDisagree(1)	a) I am satisfied with the number of hours I work Disagree(2)	a) I am satisfied with the number of hours I work Neutral(3)	a) I am satisfied with the number of hours I work Agree(4)	a) I am satisfied with the number of hours I work Strongly Agree(5)
b) My workload is reasonable	b) My workload is reasonable StronglyDisagree(1)	b) My workload is reasonable Disagree(2)	b) My workload is reasonable Neutral(3)	b) My workload is reasonable Agree(4)	b) My workload is reasonable Strongly Agree(5)
c) My work does not interfere with my time for family and friends.	c) My work does not interfere with my time for family and friends. StronglyDisagree(1)	c) My work does not interfere with my time for family and friends. Disagree(2)	c) My work does not interfere with my time for family and friends. Neutral(3)	c) My work does not interfere with my time for family and friends. Agree(4)	c) My work does not interfere with my time for family and friends. Strongly Agree(5)
d) I have support at work to balance my work and personal life	d) I have support at work to balance my work and personal life StronglyDisagree(1)	d) I have support at work to balance my work and personal life Disagree(2)	d) I have support at work to balance my work and personal life Neutral(3)	d) I have support at work to balance my work and personal life Agree(4)	d) I have support at work to balance my work and personal life Strongly Agree(5)

19. Disability Friendliness *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) It is easy for people with special needs to access points of service	a) It is easy for people with special needs to access points of service StronglyDisagree(1)	a) It is easy for people with special needs to access points of service Disagree(2)	a) It is easy for people with special needs to access points of service Neutral(3)	a) It is easy for people with special needs to access points of service Agree(4)	a) It is easy for people with special needs to access points of service Strongly Agree(5)
b) People with special needs get quick assistance at PSASB when in need	b) People with special needs get quick assistance at PSASB when in need StronglyDisagree(1)	b) People with special needs get quick assistance at PSASB when in need Disagree(2)	b) People with special needs get quick assistance at PSASB when in need Neutral(3)	b) People with special needs get quick assistance at PSASB when in need Agree(4)	b) People with special needs get quick assistance at PSASB when in need Strongly Agree(5)
c) Washrooms can be used by people with special needs easily	c) Washrooms can be used by people with special needs easily StronglyDisagree(1)	c) Washrooms can be used by people with special needs easily Disagree(2)	c) Washrooms can be used by people with special needs easily Neutral(3)	c) Washrooms can be used by people with special needs easily Agree(4)	c) Washrooms can be used by people with special needs easily Strongly Agree(5)
d) I have been adequately sensitized by PSASB on handling people with special needs	d) I have been adequately sensitized by PSASB on handling people with special needs StronglyDisagree(1)	d) I have been adequately sensitized by PSASB on handling people with special needs Disagree(2)	d) I have been adequately sensitized by PSASB on handling people with special needs Neutral(3)	d) I have been adequately sensitized by PSASB on handling people with special needs Agree(4)	d) I have been adequately sensitized by PSASB on handling people with special needs Strongly Agree(5)

20. Working Tools and Equipment *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) I am provided with the necessary working materials/tools for my work	a) I am provided with the necessary working materials/tools for my work StronglyDisagree(1)	a) I am provided with the necessary working materials/tools for my work Disagree(2)	a) I am provided with the necessary working materials/tools for my work Neutral(3)	a) I am provided with the necessary working materials/tools for my work Agree(4)	a) I am provided with the necessary working materials/tools for my work Strongly Agree(5)
b) PSASB has consideration for current technology to improve internal operating efficiency	b) PSASB has consideration for current technology to improve internal operating efficiency StronglyDisagree(1)	b) PSASB has consideration for current technology to improve internal operating efficiency Disagree(2)	b) PSASB has consideration for current technology to improve internal operating efficiency Neutral(3)	b) PSASB has consideration for current technology to improve internal operating efficiency Agree(4)	b) PSASB has consideration for current technology to improve internal operating efficiency Strongly Agree(5)
c) I have no difficulty in using office equipment	c) I have no difficulty in using office equipment StronglyDisagree(1)	c) I have no difficulty in using office equipment Disagree(2)	c) I have no difficulty in using office equipment Neutral(3)	c) I have no difficulty in using office equipment Agree(4)	c) I have no difficulty in using office equipment Strongly Agree(5)

21. Transport *

	StronglyDisagree(1)	Disagree(2)	Neutral(3)	Agree(4)	Strongly Agree(5)
a) PSASB makes transport for official duties available on request	a) PSASB makes transport for official duties available on request StronglyDisagree(1)	a) PSASB makes transport for official duties available on request Disagree(2)	a) PSASB makes transport for official duties available on request Neutral(3)	a) PSASB makes transport for official duties available on request Agree(4)	a) PSASB makes transport for official duties available on request Strongly Agree(5)
b) The channel for requesting transport at PSASB is clear	b) The channel for requesting transport at PSASB is clear StronglyDisagree(1)	b) The channel for requesting transport at PSASB is clear Disagree(2)	b) The channel for requesting transport at PSASB is clear Neutral(3)	b) The channel for requesting transport at PSASB is clear Agree(4)	b) The channel for requesting transport at PSASB is clear Strongly Agree(5)
c) Transport is made available with ease for any employee’ social/welfare requests made on time	c) Transport is made available with ease for any employee’ social/welfare requests made on time StronglyDisagree(1)	c) Transport is made available with ease for any employee’ social/welfare requests made on time Disagree(2)	c) Transport is made available with ease for any employee’ social/welfare requests made on time Neutral(3)	c) Transport is made available with ease for any employee’ social/welfare requests made on time Agree(4)	c) Transport is made available with ease for any employee’ social/welfare requests made on time Strongly Agree(5)

22. How long have you worked at PSASB?

23. How long do you expect to continue working for PSASB (tick appropriately)

a) Until retirement
b) More than 10 years
c) Between 5-10 years
d) None of the above

24. What are the things that motivate you to continue working for PSASB?

25. What are the things that are discouraging you from working for PSASB?

26. In your opinion, what do you think can be done to make working environment at PSASB the best and improve on employee satisfaction?

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PSASB EMPLOYEE AND SATISFACTION AND WORK ENVIRONMENT SURVEY

Please indicate the extent to which you agree with the following statements about PSASB, on a five point scale (1-5- where 1 denotes strong disagreement and 5 denotes strong agreement)

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